Our detailed service process


Our recruitment process; we screen and mentor our candidates

 

Our industry knowledge and child psychology that underpins our work

 

 

 

 

 

 

 

What does our service process look like?

 

 

Pre-placement communication:

 

 

Tell us your basic details, family situation

 

Explain your individual needs

 

Express your desired qualities in a nanny

 

Discuss times, hours and rates with us

 

 

 

 

 

 

Home visit:

 

 

We come to you

 

Meet us and talk about our service and our philosophy

 

See how we interact with your children

 

Hear our recommendations for your family

 

 

 

 

 

 

Selection process:

 

 

Find out who we have available for your role

 

Choose your favourite applicant

 

Interview your chosen nanny in your home

 

 

 

 

 

 

 

 

 

How are we different?

Placing your nanny:

 

 

 

 

We send you all the contracts and forms

 

We help you liaise and finalise details

Choose a start date

 

 

 

 

 

 

 

Post-placement communication:

 

 

6-8 weeks follow up; phone and emails

 

We will visit your nanny and make sure she is settling in well

 

We provide feedback on how she's going

 

+ Extra in-home mentoring and training if needed

 

 

 

 

Does your family have a specific lifestyle, approach to daily routine, or any medical considerations that influences what

you are looking for in a nanny? We will undertake research and adapt our care to suit your needs.

 

 

(Please note this information is for permanent nannies. For contract or casual bookings, the process is less detailed).